
1. Define the purpose
Tell us whether you are exploring a particular market, a broader investment theme or an existing portfolio exposure. The conversation should establish what you want to achieve before moving to a product.
2. Establish the boundaries
We will need to understand your experience, investment horizon and capacity for loss, together with your location and proposed account type. Any product discussion must stay within the services available for your circumstances.
3. Compare the structure
Ask how the proposed exposure is obtained, what it costs and how you could exit. A longer-term investment idea and a leveraged trading position may demand very different levels of involvement.
4. Review the documents
Take time to read the relevant disclosures and account agreements. Clarify which entity provides execution, holds assets and handles statements. A discussion or enquiry is not a trade instruction.
5. Decide whether to proceed
You should understand the risks and obligations before signing. If the proposed route does not fit your objectives or circumstances, choosing not to proceed is a valid outcome.

